Applied AI, Automation, and the Future of Work

Integrating AI for Client Y to streamline efficiencies.

Scenario interviews help us assess your thought process, creativity, and comfort with ambiguity. At the same time, the scenarios represent real client engagements so they allow you to gain insight into the work we do.

Business situation
Problem statement

A large financial institution recognizes the immense potential of applied artificial intelligence (AI) and automation in revolutionizing their business operations. They understand that by leveraging AI and automation technologies, they can streamline processes, improve efficiency, make data-driven decisions, and gain a competitive advantage in the market. However, they currently lack a comprehensive strategy and implementation plan to effectively integrate AI and automation across their organization. 

Business situation
Problem statement

Client Y’s initiatives in AI and automation have been fragmented and disjointed. Different departments may have explored individual AI solutions (i.e., chat bots) or implemented automation in isolated pockets, but there is no cohesive framework in place to ensure organization-wide adoption and maximum value extraction from these technologies. This lack of integration and coordination hinders Client Y’s ability to fully exploit the potential benefits of AI and automation. To remediate this, the client has engaged Deloitte to guide them in developing and executing a cohesive roadmap for the successful implementation of applied AI and automation.

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