Employees at McHibby Inc. are using software from Vendor X without the appropriate license.
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McHibby Incorporated is one of the largest technology companies, with offices in the US and Canada. At the start of the COVID-19 pandemic, the IT department granted privileges to employees to install software on their laptops due to the rapidly evolving conditions. Many employees took advantage of this and installed additional applications, with Vendor X’s software being very popular.
In the course of using the software, a few employees encountered issues and visited Vendor X’s website and engaged with a support chatbot. This activity, combined with McHibby’s widely-publicized mid-pandemic hiring surge, tipped off Vendor X that McHibby has been utilizing their software without procuring the needed licenses. Vendor X has notified McHibby that they will be conducting an audit of the company’s software usage, and Deloitte has been hired to help McHibby prepare their response.